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Why use Psychological Testing?
Choosing the right person for the job has long been a
problem that many employers have struggled to address.
Poor selection may have disastrous consequences for both
the employee and the company. From the company's perspective
the cost of hiring and training an inappropriate candidate
can be very high in terms of lost productivity and revenue,
reduced efficiency, increased absenteeism, reduced morale,
the cost of the selection process itself and the cost of
retraining new personnel. From the employee's perspective
being selected for the "wrong" job may have
consequences reaching from loss of motivation, reduced job
satisfaction, increased work stress, failure to progress
in their career, to more clinical manifestations such as
depression and anxiety to name but a few.
Employers have attempted to resolve the selection problem
by using a variety of methods to aid selection accuracy.
However, over the years many of these have been
"faddish" and lacking in predictive validity.
Today, methods such as hand writing analysis, astrology
and reliance upon written references (that inevitably
praise the candidate) have given way to more valid methods.
Numerous studies have shown that modern psychological
testing is one of the most valid predictors of future
job performance. With increasing frequency, employers
are now turning to psychological testing to aid in
selection decisions as well as evaluation of personnel.
Why choose testing?
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Objectivity – good psychological tests are standardised on a
large sample and provide normative data across a wide range of
demographics and age cohorts. Well selected tests will allow
you to demonstrate talents that may otherwise not be evident.
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Validity – psychometric tests are a more valid method
of assessment than interviews, academic achievement
& reference checks, and when utilised in combination
(for example in an assessment centre) are highly
predictive of future job performance.
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Cost – the cost of selection errors is large for
both the employer and the employee. Psychometric
tests help to minimise costs while maximising
potential fit between the candidate and the job.
When applying for graduate or professional positions today,
at minimum you should expect to supply the potential employer
with a professionally presented resume and cover letter,
be prepared to attend a number of interview rounds, and
in many circumstances, complete a number of targeted
psychological tests.
A Very Brief History of Test Development
Comparisons of human attributes and differences have a very long history.
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Hippocrates – (400BC) attempted to theoretically define four basic
temperament types: sanguine (optimistic), melancholic (depressed),
choleric (irritable) and phlegmatic (listless and sluggish).
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Galton - (19th century) measured human individual differences in
terms of ability to discriminate between stimuli.
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Binet - devised tests to measure differenced in specific human
abilities. Now numerous tests measure specific abilities,
strengths and competencies.
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Army Alpha and Bets tests (WW1) – developed out of an urgent need
to select personnel with specific aptitudes for training in
specialist and strategic roles.
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Today – Psychological tests widely used in selection practices.
These humble beginnings and the sophistication and statistical rigor
with which psychological tests have now developed, has contributed to
today's increased test use in recruitment and selection. The range of
psychological tests that you may encounter is large, and includes tests
of High-level cognitive processing such Abstract and Numerical reasoning,
Management potential, Motivation, General Ability and tests of Manual
dexterity (to name a few).
So what exactly is Psychological Testing?
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a tool to aid in the candidate selection and decision making process
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Psychological tests do not and should not stand alone as the only
selection method. In practice, most test-based selection decisions
are the result of a combination of selection tools - a number of
psychological measures combined with other assessment methods such
as interviews, work samples, simulations or biodata from the resume
or job application.
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Psychological tests are carefully developed for specific purposes
and need to be utilised for the purpose for which they were intended.
The tests used in the selection setting are purpose designed to help
fit your talents, personality and attributes to a job that suits you.
They are not designed to reveal your innermost secrets or uncover
confidential information about you.
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Reputable tests have undergone rigorous research before being
released, and published technical manuals provide research
evidence of their reliability and validity for specific
purposes. For an overview of the Nature and Use of Psychological
tests see Anastasi & Urbina, 1997
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Although psychological testing is on the increase, in practice,
due to the extreme cost, psychological testing may not be
implemented until quite late in the selection process.
This varies however, depending upon the nature of the organisation,
its resources and the purpose of the recruitment drive.
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